to disappear when new technologies are introduced.
C. He is directly under the chief financial executive.
D. He has no say in making important decisions in the firm.
3. The money most American firms put in training mainly goes to .
A. workers who can operate new equipment
B. technological and managerial staff
C. workers who lack basic background skills
D. top executives
4. According to the passage, the decisive factor in maintaining a firms competitive
advantage is .
A. the introduction of new technologies
B. the improvement of workers basic skills
C. the rational composition of professional and managerial employees
D. the attachment of importance to the bottom haft of the employees
5. What is the main idea of the passage ?
A. American firms are different from Japanese and German firms in human-resource
management.
B. Extensive retraining is indispensable to effective human-resource management.
C. The head of human-resource management must be in the central position in a firm s
hierarchy.
D. The human-resource management strategies of American firms affect their competitive
capacity.
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